I’m blogging today from the PAR conference in Harrisburg PA.  PAR is a professional organization for Pennsylvania providers of services for people with intellectual disabilities and for people with autism.

Pennsylvania, like many other States, is revising the way it authorizes and reimburses for services, and the provider community, in some instances, is struggling to keep up.  Many human services organizations in this State simply haven’t needed to invest in systems until now; they could rely on the paper-based systems they had always used.  This creates an opportunity for all human services providers.

The opportunity lies in numbers.  If a large number of providers all need software tools at the same time, me have market leverage with the software companies.  As I written before, there is much room for improvement in offerings of our traditional IT vendors.  So, if you are one of the providers beginning your search for a software solution, I urge you to talk to your professional organization at the state or national level.  And if you are a professional organization, I urge you to prepare to guide your members through this process, and to demand improved performance from your tech vendors.  This may be the best opportunity we ever have!

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